As part of our ongoing commitment to providing all supporters with a great matchday experience, we have a dedicated team of matchday Supporter Liaison Officers (SLOs) stationed at key points around the stadium. These SLOs are available to help and assist with any queries or concerns you may have.

Where to Find SLOs

• Inside and Outside the Stadium: SLOs welcome supporters as they arrive and wish them a safe journey home after the game.
• Identification: Look for SLOs in blue West Ham United uniforms and blue tabards.
• Information Points: You can find SLOs at four information points located opposite turnstiles G, H, J, and D (visiting supporters’ section).

About the SLO Team

Our SLOs bring a wealth of experience and expertise in:

• Football stadium operations
• Crowd safety
• Ticketing
• Supporter liaison
• Knowledge of supporters, the local area, and visiting supporters