West Ham United's Ticket Exchange is the official place to buy tickets once a fixture is sold out. Seats become available from Season Ticket Holders who cannot attend the match
Once a fixture is sold out, Season Ticket Holders can list their seat for sale if they are unable to attend the match.
Help a fellow supporter attend the match
Earn money back to redeem against your Season Ticket renewal
Make sure your seat doesn’t go unused.
Even when match tickets have sold out,you still have the chance to be at the game and purchase tickets from Season Ticket Holders who are unable to attend and have relisted their seat on the Ticket Exchange.
Official and safe
Your chance to be at the biggest, and most popular games of the Season
Purchase tickets from Season Ticket Holders who are unable to attend
Login to your eticketing account here
Select fixture and manage tickets
Your seats will be shown. Tick the seat you wish to list and ‘sell tickets’ box
Select the time you want to list until (default setting is 3 hours prior to kick off)
Click ‘Complete sale’
The value of your seat will be displayed - this is the amount of Club Cash you will receive on your account if your seat is purchased
Check and tick Terms and Conditions and complete purchase
You will then receive an email stating that your seat has been listed. If your seat is purchased you will receive a further confirmation email.
Visit eticketing.co.uk/whufc and select the sold-out fixture you wish to attend
Select the ‘Ticket Exchange’ tab
Select the quantity of tickets required in each category
Review your basket and select ‘Proceed to checkout’
Sign in to your eticketing account. If you don’t have one you will be able to create one at this stage
Confirm your purchase. You will receive a confirmation email to your eticketing email address
For any help in registering for a ticketing account or buying tickets, call the Ticket Office on 0333 030 1966 (Monday to Saturday 9am – 5pm).