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UEFA Europa League Away Ticketing Policy
- The total ticket allocation will be split between Season Ticket Holders, Club London Members, Sponsors and Partners and will be determined by the overall ticketing allocation. There will not be a ticket ballot for these games
- 45 euros is the capped away adult ticket price and will be determined by the host Club
- WHU will be entitled to 5% capacity or as agreed with the host Club
- Accessible supporters in line with each ticketing priority should call the Accessibility helpline on 0330 030 0174
- Tickets will be sold in strict order:
- Bondholders
- Away scheme members
- Season Ticket Holders
- Club London Members will be notified by their dedicated Relationship Manager.
- Tickets are non-saleable, non-transferable
- Tickets are non-refundable unless due to COVID-19
- All juniors must be accompanied by an adult at all times
- Ticket issuance will take place at a designated time at a local overseas ticket office, staffed by West Ham United ticketing staff, details of which will be communicated by email to ticket purchasers
- Supporters must carry photo ID at all times which will be required at point of ticket issuance
- Tickets cannot be collected by another person, each individual must show their photo ID prior to ticket issuance
- Supporters must consent and agree to any COVID-19 related travel protocols including outward travel and travelling back to the United Kingdom
- Supporters must consent and agree to any COVID-19 related stadium protocols and be prepared to show COVID-19 vaccinations and/or negative test evidence
- Supporters must complete a Fans Travel form within 24 hours of purchase. If the form is not completed and submitted to the Club, your ticket sale may be cancelled
- Supporters must obtain appropriate travel insurance including cover for all COVID-19 related matters as the Club cannot take any responsibility for missed departures, cancellation of tickets, or anything related to match tickets or unofficial travel arrangements
- Supporters must adhere to the Stadium’s terms and conditions of entry including the terms and conditions set out in this policy as well as WHU’s away ticket policy
- This policy is subject to change, amendment or cancellation at any time