New measures have been put in place over the first few months of the season, with London Stadium stakeholders working together to eradicate incidents like the ones seen in the match against Watford.
A visibly improved and effective segregation line was introduced ahead of the match against Accrington Stanley, and will now stay in place permanently moving forwards.
Assurances from Stadium Landlords E20 and Operators LS185 that there would be significant improvements in stewarding ahead of the game were evident, and there were no incidents of note reported.
Over 200 additional stewards were present, with increased levels of football experience employed through additional stewarding companies. Furthermore, a new initiative was put into practice, which will see stewards posted in regular areas for every game to help build familiarity between the Stadium staff and our fans.
West Ham United’s relocation of season ticket holders to areas of more likeminded supporters was also evident, with zero complaints about issues relating to persistent standing.
The Vice-Chairman moved to thank supporters for their cooperation in making London Stadium a safer more family-friendly environment, and pledged to continue the hard work going on behind the scenes at the club.
Baroness Brady said: "I am delighted that the game passed without any major incidents on Sunday and it shows the hard work that has been put in place by our stakeholders and everyone at the Club.
"Despite the disappointing result on the pitch, our fans came together and stayed united as we look to improve the matchday experience for everyone at London Stadium.
“We listened to the feedback of our fans and identified areas that needed to be addressed, including the segregation of supporters and relocation of some of our fans, but we will not stop there and will continue to make more improvements every day.
"We must stress that the vast majority of the more than 300,000 supporters who have attended a game at the Stadium since August have supported the team exceptionally and behaved impeccably.
"I want to thank everyone of them for their continued support through some difficult results, and can assure them that they will continue to see positive changes taking place at London Stadium at every home game."