Kevin Nolan admitted the fans had every right to be dismayed at seeing another home game come and go without a win to celebrate.
The skipper said he and his Hammers team-mates would learn the lessons quickly after the 2-2 draw with Leeds United and be eager to put things right with Aldershot in the Carling Cup on Wednesday and the next home league encounter at home to Portsmouth on 10 September.
Mindful of the missed opportunity to build on two superb away wins at Doncaster Rovers and Watford, Nolan said: "We have to deal with the expectation but what I will say is that if we continue to play like this, we will start getting the results at home as well."
He could not fault the effort of those in the stands, and said there was a full understanding of what was expected having personally met with a group of supporters after the final whistle. "The fans were great again and they want to be entertained but they also want to see us win no matter how we play and we want to try and give them both.
"Today it was just a bit of sloppiness at the end. I thought we were unlucky to concede late on but we also could finished them off."