Frank, now assistant manager at West Bromwich Albion was on the coaching staff under Harry Redknapp but left to return to management with Cardiff City in February 1998 - leaving a vacant post that would soon be filled by Glenn.
Recalls the Hammers boss: "I came in after Frank. I have only met him a few times, but he has got a fantastic knowledge of the game and has always worked extremely hard.
"He is a talented coach and I would think he is an ideal right hand man for Gary Megson, who has had a number of jobs now.
"He has made West Brom do exceptionally well in a short space of time and I am sure that he would be the first to pay tribute to Frank Burrows' part in the success that they had last year.
"I know from one or two people that were at the club when Frank was who said that he was a good man to have on your side."
Frank, who this week signed a three year deal at the club, has happily recovered from an operation for cancer and Glenn adds: "It is a difficult one for me to comment on but fingers crossed he is on the way to a complete and full recovery.
All I hope is that he is now going to be okay, fit and healthy for himself and his family, which is the most important thing."
On the playing side, Glenn, who has shown a video of the Premiership newcomers to his players, knows that the Baggies have plenty of firepower, and adds: "Lee Hughes has just returned to the club where he was very successful, Jason Roberts is a big strong boy, a real handful, and has proved to be a good signing.
"Young Scott Dobie, who was at Carlisle as a youngster has done very well for himself and is now a full Scottish international.
"They are in the Premiership and once you have had a taste of it you want to stay there - that is what they will be fighting for."
Glenn admits that playing on September 11th, on the anniversary of the atrocities in America last year, is poignant - just as it was last year when West Ham had to play Reading just hours after the disaster, and says that he would not have been surprised if the date had been kept clear from football.
"I would have gone along with whatever decision the authorities took," he says, "and I remember the day well last year, obviously.
"It was hard to take in at the time and, in the game itself, some players were able to put it behind them and others weren't."