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Future Verification
Will I need to repeat this verification next season? No. Once you’ve succes...
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What if I don’t complete the process in time?
We strongly encourage supporters to complete verification within the 7-day w...
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What if I fail the verification process?
If your verification fails (for example, due to an expired ID), please conta...
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What if I don’t consent to provide personal data?
By purchasing a concessionary Season Ticket, supporters agreed to the terms ...
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How does this apply to supporters under 16?
For GBG’s documents and biometrics products such as IDscan, GBG can complete...
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What happens to my data after the check?
All documents, including any selfie images, will be securely deleted in acco...